Shipping & Returns
Shipping
UK Shipping Only with standard purchases. If you wish to send overseas please message via the front page and we can send over a tailored shipping cost. All items are sent second class and you should expect to wait 3-5 days for your order to arrive. If for any reason items should arrive damaged please message and we can organise a refund or a replacement.
Returns
Items can be returned anytime before 14 days of purchasing, so long as they are undamaged. Return postage costs is up to the customer to cover. When wrapping you items for return please allow for ample packaging as ceramics are not covered for breakages by your postal provider. If you need to make a return please sent to
Meredith Mason
Ridgeway Studios
Ridgeway Road
Bristol
BS16 3EA
Please leave your name and address as a note inside and we can issue a refund as soon as possible.